Terms & Conditions

1. Introduction

This policy explains how Dive Into You collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Data Is Collected

We may collect:

Name, contact details (email, phone)
Health-related information (only what you provide)
Session notes
Communication records (email, messages)

This includes sensitive personal data where relevant to your sessions.

3. How Your Data Is Used

Your data is used to:

Provide hypnotherapy services
Communicate with you during sessions
Maintain session records
Improve services

We will never sell or share your data for marketing purposes.

4. Lawful Basis for Processing

Your data is processed based on:

Your explicit consent
Legitimate interest in providing services

5. Data Storage & Retention

Data is stored securely (digital or encrypted systems)
Retained only as long as necessary for service and legal purposes
You may request deletion of your data at any time

(Industry examples retain for years, but you can choose your own policy)

6. Your Rights Under GDPR

You have the right to:

Access your data
Request correction
Request deletion
Restrict processing
Withdraw consent at any time
Requests will be responded to within 30 days.

7. Confidentiality

All client information is treated as confidential except where:

There is risk of harm
Disclosure is required by law

8. International Clients

If you are located outside the UK:

Your data may be processed in the UK
By using this service, you consent to this transfer

9. Payments & Bookings

Sessions must be booked in advance
Cancellation policy: [e.g. 24 hours notice]
Missed sessions may be charged

10. Disclaimer

Hypnotherapy results vary between individuals
No guarantees are provided
Services are for wellbeing support, not medical treatment

11. Contact

For any data or privacy queries:

Email: diveintoyou.therapy@gmail.com
Business Name: DiveIntoYou